TESTIMONIALS

"The recruiting staff section in lesson one is GOLD..."

 “As a former cop myself…I can tell you that your techniques for diffusing and
de-escalating potentially volatile situations are right on the mark.” 

 "The program really has changed our perspective on the way we look at these venues.  C.A.L.M. is mentioned daily at both Wheelhouse and Start Bar…” 

 ​​"Steve, I wanted to thank you. We had a street meeting today and the police were there giving us praise and recommending your course to all the other bars and restaurants.  It very much set us apart from issues and how the officials view our policies to issues.  Thank you sir!!!  Wherever we can post comments or recommendations for your courses, we would be happy to...look forward to continuing this for years to come...good stuff bro!!!"  

"I've been seeing prices in my clients' insurance renewal premiums and can vouch for one client, after participating in the CALM Bar Safety training program being given a credit of nearly $10,000 on his renewal premiums! In addition, it's hard to place a monetary value on what the CALM program provided my client in the way of safety for employees and customers. This program should be required by the insurance companies!"

 "I was working on the insurance renewal for a multi-location bar/tavern and our insured was in dire need of essential training for their security. Due to 5 open liability claims over the previous 3 policy periods, we were faced with a non-renewal from the insuring carrier and needed to implement some additional controls and risk management for competing companies to offer replacement quotes.  I worked with Steve and our carrier underwriters and getting our insured’s staff certified in the C.A.L.M. program satisfied their requirements to offer renewal quotes. The course is comprehensive, refreshing news for me and have been touting the importance of the C.A.L.M. programs to the other folks that I work with in the hospitality industry. Highly recommended and job well done." 

 ​“Brian, Alex, myself, and the rest of the team rocked the house this past fall. It was actually really interesting watching everything we learned from the course implemented and working successfully in the bar!” 

 “I really appreciate your effort to help us and I'm looking forward to doing everything I can to implement the calm standard. There is no doubt in my mind that my business would greatly benefit from practicing what you’re preaching here…I am looking forward to picking your brain and taking your staffing, promotion, sales + operations class (basically bar 101 class) when you get that finished ;) …”  

 "In developing the program, Steve contacted Illinois Casualty Company (ICC), a Midwest regional insurance carrier specializing in insuring bars and restaurants. ICC has worked with Steve and is very supportive of the theory and principles of 'The CALM Standard'. A business that is insured with Illinois Casualty Company or is obtaining an insurance quote from ICC should let their agent know that they have completed CALM training.  Venues that embrace 'The CALM Standard' may qualify for preferential pricing." 

 "The training you guys gave to our staff was great. I think everyone learned something, and some even implemented what they learned into the following shifts. The training was very noticeable at the front door with greeting and searching.  They used terminology and procedures they were taught from the class, and were more personable at the front door with our guests.  I'm looking forward to doing another training class with you in the near future."